1. Agreement to these terms
These Terms of Service form a binding agreement between you and PlanProof (“PlanProof,” “we,” “us,” or “our”). By accessing our website, creating an account, uploading a schedule, or purchasing an optional bundle, you agree to these terms and our Privacy Policy and Refund Policy. If you use PlanProof for an organisation, you confirm that you have authority to bind that organisation.
2. The PlanProof service
PlanProof is schedule-validation software for project planners, schedulers, project-controls teams, contractors, owners, and consultants. It is designed to review supported schedule files and identify potential issues involving logic, relationships, constraints, float, calendars, progress, and critical-path integrity.
PlanProof supports professional judgement; it does not replace it. Results are informational and must be reviewed against the contract, project records, applicable standards, and the circumstances of the project.
3. Eligibility and accounts
You must be legally capable of entering a contract and provide accurate, current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account. Notify us promptly at support@planproof.co if you suspect unauthorised access.
4. Free tools and optional paid bundles
- PlanProof tools and their report exports are free, without a payment card, trial expiry or monthly validation quota. The previous launch allowance and advertised future tool subscription are no longer offered.
- Local tools work without an account. Saving private reports, comparisons and monthly controls requires sign-in for data protection, but does not require payment.
- Technical file-size limits, device capacity and reasonable service-protection measures apply. Free access does not permit abusive automated traffic or interference with the service.
- The optional Professional bundle is a monthly service providing separately agreed materials and support. Before payment, a written quote must identify the tax-inclusive price, currency, deliverables, editable formats, licence, delivery date, walkthrough scope, revision and support limits, renewal, cancellation and refund terms.
- A quote request is not an order or payment. No bundle subscription or recurring charge starts automatically. A bundle purchase does not unlock or limit free tool access.
- Any pre-existing payment-provider agreement remains governed by the terms accepted for that transaction until separately changed or cancelled. Making the tools free does not itself cancel an existing billing agreement. Contact support for assistance.
For bundle and billing questions, contact support@planproof.co. Only pay after the purchase terms have been confirmed.
5. Schedule files and your content
You retain ownership of the files, data, and other materials you upload (“User Content”). You grant us a limited right to host, copy, process, and analyse User Content only as needed to provide, secure, maintain, and improve the service, comply with law, and enforce these terms. You confirm that you have the right to upload the content and that doing so does not violate confidentiality obligations, intellectual-property rights, privacy rights, export restrictions, or law.
Do not upload classified information, state secrets, highly sensitive personal data, payment-card data, protected health information, passwords, or content that you are not authorised to disclose.
6. Acceptable use
You may not misuse PlanProof, interfere with its operation, bypass technical or service-protection limits, access another user’s data, upload malicious code, reverse engineer the service except where law permits, resell access without written authorization, use automated means that unreasonably burden the service, or use PlanProof for unlawful, fraudulent, or harmful purposes.
7. Reports and decisions
Validation results depend on the accuracy, completeness, format, and compatibility of the uploaded file and on the configured checks. We do not guarantee that every defect, delay, contractual issue, or project risk will be identified. You remain responsible for verifying results and for all project, commercial, contractual, safety, and professional decisions.
8. Intellectual property
PlanProof and its software, interface, branding, documentation, validation methods, and other service content are owned by us or our licensors and are protected by applicable intellectual-property laws. Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the service for your internal business purposes under these terms.
9. Availability and changes
We work to keep PlanProof reliable but do not promise uninterrupted or error-free availability. We may maintain, modify, suspend, or discontinue parts of the service. Where practical, we will provide reasonable notice of material changes that adversely affect paid users.
10. Disclaimers
To the maximum extent permitted by law, PlanProof is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Nothing in these terms excludes warranties or rights that cannot legally be excluded.
11. Limitation of liability
To the maximum extent permitted by law, PlanProof will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profit, revenue, contracts, opportunity, goodwill, or data. Our total liability arising from the service will not exceed the amount you paid for PlanProof during the six months before the event giving rise to the claim. These limits do not apply where liability cannot lawfully be limited.
12. Suspension and termination
We may suspend or terminate access if you materially breach these terms, fail to pay fees, create a security risk, misuse the service, or if required by law. You may stop using the service at any time. Provisions that by their nature should survive termination—including ownership, disclaimers, liability limits, and payment obligations—will survive.
13. Changes to these terms
We may update these terms as the service or law changes. We will post the revised version with a new effective date and, where required, provide additional notice. Continued use after the effective date means you accept the updated terms.
14. Contact
Questions about these terms may be sent to support@planproof.co.