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Have a question about a PlanProof tool, a report or the professional bundle? Send a message and include enough detail for us to understand what you need. Please do not include passwords, confidential contract information or sensitive personal data.
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Response times
We aim to reply within two business days. More complex technical questions may take longer, but we will acknowledge your message and explain the next step.
Before sending a schedule
Please contact us first before sending an XER file or other project document. We will confirm the appropriate way to share it and what information is needed.